2026 Parent & Family Spring Day FAQs: Frequently Asked Questions

When is the 2026 Parent & Family Spring Day?

• The 2026 Parent & Family Spring Day is Sunday, February 22, 2026, in conjunction with the Memphis vs. UAB Men's Basketball game. The Tiger Family and Friends Mingle will begin at 9 AM and the game tips off at 11 AM.

How do I register?

• The registration site GOFEVO.COM allows you to purchase event tickets for yourself and each person who will attend with you. When you purchase a Parent and Family Spring Day Mingle/Game ticket your student gets free entrance to the Tiger Family and Friends Mingle.

1. Click the "Register" link on the Parent and Family Spring Day web page. The FEVO ticketing site will open in a new window.
2. On the GOFEVO.COM ticket site, you will click "Get Tickets"
3. Next, select your preferred ticket option/section/seat and add to your cart for each person who will attend. You can select your section and seat(s) based on availability in our reserved sections during the process.
   1. Reminder: Buy your student a ticket if you want them to sit with you at the game instead of in the student section using their free student ticket!
4. Be sure to include the RSVP for you and your student for the Mingle so we know how many people to expect.
5. Check out - Review your cart contents and enter your payment information to finalize the transaction.
6. You will receive a transaction confirmation email from GOFEVO.COM

What is the registration deadline?

• The registration deadline is Wednesday, February 18, 2026 at 11:59 pm CT. Registration may close earlier if seats sell out.

What is the Checkout Timer?

• As a heads up, the GOFEVO.COM site has a 5-minute checkout timer. Once the timer reaches zero, your cart will be cleared and you will have to start over. A warning message will pop up to alert you that time is close to running out and you will have the option to reset the timer (prior to it getting to zero) if you need more time to complete your transaction.
• For assistance with tickets purchases on the GOFEVO.COM site, please contact the UofM Athletics Ticket office at (901) 678-2331 or tigertickets@memphis.edu. 

Do I need to buy a ticket for my student?

• No (with caveats...keep reading). Students can attend the Tiger Friends and Family Mingle for free when you purchase your Game+Mingle ticket.Students get in the game free (seated in the Student Zone only). If you would like your student to sit next to you at the game, you will need to purchase them a game ticket in your same section and level on our site.

Can I bring my younger children/siblings?

• Parent and Family Spring Day is for the entire family, not just parents. Many families will bring siblings, grandparents, aunts, uncles... the more the merrier! Please keep in mind that all family members must have a ticket in order to participate in the scheduled events. Infants/toddlers age 2 years and under can attend the mingle and basketball game for free (must sit in the lap of an adult ticketholder at the game). Minor-aged children must attend with a parent, family member or guardian. 

Why is the system forcing me to purchase an extra seat?

• The Memphis Athletics operates under a "no empty seat" policy. If there is a single seat on the row next to the seat(s) you are selecting, you will receive an "Isolated Seat Warning". The system will require you to either purchase that additional "isolated" seat to avoid leaving an empty seat on a row, or you will need to choose a different seat. To avoid this, be sure to select a section and row that has many seats available in addition to the one(s) you are selecting.
• For assistance with ticket purchases on the FEVO site, please contact the UofM Athletics Ticket office at (901) 678-2331 or tigertickets@memphis.edu. 

What if I can't attend the Family Mingle, can I still attend the game?

• We hope that you will attend the Mingle (it's included in your purchase). However, no one is required to attend.

Where do I park?

• Parkingis is on your own and not included in the ticket price. Parking is available in several lots near the FedexForum and Beale Street. Fees will vary. Locate Parking Options>>

How do I get my basketball tickets for the Parent & Family Spring Day game?

• Tickets will be emailed prior to the game to the purchaser's email address, or you may access them in your Go Tigers Go mobile app, then add them to your mobile phone wallet.
• For assistance with tickets purchased on the FEVO site, please contact the UofM Athletics Ticket office at (901) 678-2331 or tigertickets@memphis.edu. 

How does my student get a ticket for the basketball game?

• Current UofM students can reserve a free student ticket on the Athletics website. Students using this option must sit in the designated student section.

I want my student to sit with me at the basketball game. What do I need to do?

• If you would like your student to sit with you instead of using their free student ticket (seating in the student section), please purchase a game ticket for them at the same time that you purchase your own seats on our site.

Is there a clear bag policy?  want my student to sit with me at the basketball game. What do I need to do?

• Yes. FedexForum does enforce a clear bag policy that also limits the size and type of bags that may be brought into any event. All bags are subject to screening via x-ray machine.

How do I purchase snacks, drinks or souvenirs at the game?

• We hope to satisfy those hunger pangs by partaking in the free food and drinks at the Tiger Family and Friends Mingle. But who can resist delicious snacks and Memphis gear during the game? Please note that the FedexForum is a CASHLESS venue, so you must use a card or tap payment method. Plan accordingly!

What if I can't attend? Can I get a refund?

• All ticket sales are final and we are unable to offer refunds for Parent & Family Spring Day. Tickets may be able to be transferred to another person. For assistance with tickets purchased on the FEVO site, please contact the UofM Athletics Ticket office at (901) 678-2331 or tigertickets@memphis.edu. 

 

Disability Parking and FedExForum Accessibility

Is accessible parking available at the basketball game?

Parking for guests with disabilities is available in the FedExForum parking garage, and the Linden Avenue marshalling area. All vehicles must have a current state-issued hang tag or license plate. The designated drop-off location for disabled patrons is located on the northside of FedExForum, off the Beale Street alley which can be reached by turning eastbound off Third Street, which runs one-way north.

Vehicles must be attended at all times while in the alley and must display a current state-issued hang tag or license plate.

Click here for information on accessibility.