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Accounting

Accounts Payable

Accounts Payable is responsible for all University disbursements with the exception of payroll, stipend, scholarship and student financial aid. 

Departmental Information

Mailing Address:
275 Administration Building
Memphis, TN 38152

Office Hours:
Monday thru Friday, 8 a.m. to 4:30 p.m.

Phone: 901.678.2271  |  E-mail: accountspayable@memphis.edu 

Frequently Asked Questions

Whom should I contact about outstanding invoices?
Send inquiries to accountspayable@memphis.edu or call 901.678.2271.

If I need an invoice to be paid, where should I send it?
Email payment processing requests to the email account apinvoice@memphis.edu. The invoice should include the chart of accounts (COA) and if applicable, the PO#. 
Please do not include any information in the body of the email—only attach the invoice and supporting documents into one PDF.

What should be sent to the accountspayable@memphis.edu inbox?

  • Invoice inquiries
  • Vendor inquiries
  • Stop payment or reissue requests

What is handled by Procurement & Contract Services? 

  • W‑9 setup
  • Vendor change of address
  • Employee and vendor direct deposits 

How often is the accountspayable@memphis.edu email inbox monitored?
The inbox is monitored throughout the day. You will receive a reply within 48 hours, excluding weekends and holidays.

How long does it take to process a payment request?
The current processing time is 7 to 10 business days.

Has the invoice I sent been processed?
You can review payments in Oracle to verify whether an invoice has been paid. If the invoice does not appear in the system, contact accountspayable@memphis.edu for assistance.

How do I request a new vendor UID?
Vendors can now be registered directly in Oracle through the Procurement section. Training demonstrations are available in the PTP Essentials for Finance and Procurement at https://www.memphis.edu/erp/training/#ptp.

A vendor needs a tax‑exempt certificate for the University of Memphis. Whom should I contact?
Send requests to taxaccounting@memphis.edu. Please include the vendor’s name and address, which are required to complete the forms.

What documentation should be uploaded in Oracle?

  • Invoices: coded with COA or submitted with PO# and receipt
  • Payments to contractors
  • Check requests